Why Do You Need Mediation Services?

• Can you track every message that gets recorded on your switch?

• Do you always know who to bill when traffic appears on your network?

• Do you have special agreements with wireless or other carriers?

• Do you have trunk groups that require special processing?

• Do you know how your revenue stream is affected when records are not set to the correct jurisdiction?

• Do you know when a customer is abusing your services, before the bill goes out?

Advantage Mediation Plus (AMP) excels at answering these questions and handles many other activities that impact your bottom line.

Mediation is more than simple conversion of switch records into billing record format. To bill usage records
correctly, you need to be able to apply revenue assurance techniques, business intelligence and business rules
to the record creation process.

If mediation was a simple conversion of standard switch records to billing format, any mediation system could handle the
job, but that is not the case. Different equipment puts out different versions of AMA or other types of CDRs. Even
different versions or different setups of the same switch can be yield different data.

During the process of record conversion, aspects of the environment the switch operates in must be taken into
account; such as special processing for OCN traffic, special treatment of certain carriers or NPA-NXXs,
filtering out certain phone numbers, special handling of records based on trunk group, EAS area
or other condition.

Also, companies today need to handle call data from disparate sources; conventional switches,
softswitches, IP gateways and other subsystems. A mediation system must convert virtually any
network traffic into industry standard billing data. Once you switch it, you need to
be able to bill it.

AMP helps you do that and much, much more for you business.

Advantage Mediation Plus:

Advantage Mediation Plus can process all CDR type records to create
CABS, Toll, and Meet Point records for use in your business. With user-definable
processing and filtering you can customize the way records are managed. The built-in
scheduler allows you to take control of your file and record handling.

A complete record history enables you to report on every aspect of possible revenue leakage.
The standard reports and ad-hoc reporting capabilities in Advantage Mediation Plus give you the power to
verify all aspects of the billing stream. In addition, Fraud Watch features allow you to intercept potential
problems before they get to billing.

AMP uses complete industry and local data to properly jurisdictionalize your traffic, including wireless.
This makes billing more complete and more accurate. All these features are available as a software license,
a professional services agreement or AMP software as a service.

Advantage Mediation Plus can help you be more profitable and help you take control of your
switched usage revenue assurance processes.

Affordable Tier-One Functionality

With AMP You Can:

• Track every message that gets recorded on your switch

• View complete record history to control revenue leakage

• Use your business rules when processing call detail records into billing format

• Correctly jurisdictionalize records so they can be billed at the correct rates

• Correct faulty or unknown jurisdiction of EMI records from the RBOC or LEC

• Identify ownership of records so they can be correctly billed – including wireless

• Customize billing records for each company or switch

• Customize business rules by switch or source

• Enable special processing by trunk group or virtually any other condition

• Process or filter records by trunk group or other indicators

• Process or filter records by NPA-NXX or EAS zones

• Exclude records by phone number or other field

• Normalizes records from different sources so they can be reported on

• Identify misuse or fraud conditions before billing

• Lookup records for customer inquiries or subpoenas

Plans to Fit the Needs of Your Business

We can run Advantage Mediation Plus for you
• TeleSphere’s Professional Services Group gives all the support you need
• Less up front cost with no burden on your staff
• Fixed per month cost for companies with stable volumes
• Flexible per record cost for companies that are growing and changing

License the AMP Software
• Run it at your location under the complete control of your staff

AMP Software as a Service
• TeleSphere runs the software at our secure location
• Your staff monitors and controls the output of the processing
• Low cost to get started taking control of your usage-based revenue assurance

Contact us to request more information:

Call: 866-TSPHERE (1-866-877-4373)

e-mail: sales@telespheresoftware.com